Some of the products offered by Navy Federal Credit Union include consumer loans, mortgages, credit cards, online banking, investments, money marketing accounts, etc. Are you seeking support from the Navy Federal Credit Union? Here in this section we have provided the contact number of the support team, please refer to the details from here: Customer service is not good at all, no respect for their customers, supervisors are terrible, with the Corvid19, continue and people are not working, already stressed, not 30 days late, I received a negative hit on my credit report. Call and talk to the supervisor, Mrs. Kimberly, they generate a bill before I even get a credit card, I`ve never heard of it in my life. I had an incident with comcast I called Navy Federal and talked about my concerns, they investigated and comcast was right, a week later I called comcast because I knew I was right and they were wrong comcast told me I had 3 months of credit because I was right, they don`t support their customers at all. This time, I won`t let it continue like this if it has to stop. I just had the most horrible experience I`ve ever had in my entire life!!! I work for a large retail company and have a position in the company where I earn over $300,000 a year. Today I walked into the Rogers Arkansas store and spoke to the store manager, Scott Brownell. I asked a simple question: „Is there a limit to the amount of a cashier`s cheque?“ He took care of me and said high or low? I said high.

Then I made a face, as if I wasn`t able to make one high enough to have a limit. He then looked at my husband (who is black), then he looked at me and said, how much do you want, I said $25,000. He then said, if you have the money in your account, we can do it. He has an extreme attitude and has definitely profiled us as if we can`t afford it. This is the worst experience I`ve had at a federal bank in Arkansas. He was rude and discriminated against!!! Profiled, I was not dressed professionally because I am away and I want to have a relaxing day to start my vacation. As a store manager, this is inappropriate and needs to be checked. I will continue to escalate this until there is a solution!!! Very unprofessional and inappropriate. I have a lot of money in my account to make these transactions!! Over the next decade, the number of union members increased as geographic restrictions were eased to allow recruits to join. Navy Federal and customer service is the worst. In fact, I will withdraw my money from them tomorrow. They just don`t care about serving customers.

They use a 3rd party billing service for their online electronic bill payment service. This company, although the software reflects that you paid a bill, they actually didn`t give the money to the company, you owe them, and you don`t pay attention until late payment notifications come in. They manipulate electronic payments and give the impression that they paid your bill when in fact they did not. This company is shady and should be considered for fruad. Two years ago, one of the cashiers tried to steal $2,000 from my account, which I deposited. If I hadn`t asked for my receipt and called the manager, I would have been. There is nothing good about the Navy Federal Credit Union. I was also racially profiled in one of the branches, so she blocked my account and since then the Navy has been in decline. I can`t contact anyone, and when I do, there`s always a different answer regarding my account.

I can`t find a company number or email address to contact the company about this issue. I spoke to a manager on the phone who was very nonchalant about my situation, as if she couldn`t be careless and wouldn`t offer much help. Now they tell me that it will take two weeks to solve the problem because they are understaffed, which is really sad and very unprofessional. You`re in luck if you`re not approved for a home loan! Was I trying to get the names of the ex-husband`s loans, I got a loan mod paperwork still had his name on the change to sign for him, the bank called back they said only for me to sign what I returned, was it approved, made the first payment and then the bank called asked if I wanted his name removed? Duh so they should send new documents with his name, I used my income only for changes. All of this should happen at the same time. The representative said that my payment has not yet been processed, so when I receive my new package, I have it notarized and my payment is applied to a new package and my ex-husband`s lawyer was on call at 3 with the bank at the same time when I asked if I should repeat the package 3 times, He said no! I asked how long it would take, he said about the same time as the first time when I said oh no not 8 months he laughed said no because of the weather in other states, I said ok so Covid meet I wait I call everything waiting, I send an email and never leave messages a phone call, then call in October and think things are over with Covid and walk around, Our department doesn`t care, I finally have a guy in November who says he has.my package and would give it to me, I`ll have it on the 16th. November, I open it and it`s a package to start again? You`re crazy? Now I`m more than angry, I call the bank and say, don`t I have one contact person? Rhey gives me names of boys that never belong to them. No matter when I call, now I get late notifications from the trustee all the time, but not 1 call. Apparently, when I called in November, they said they were trying to call me, and I said, what number and they were missing the last digit, how does that happen? And no email, except to reply to me and ask where my package said they would contact me if they needed more information.